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Stop downloading random DLL files from forum posts. Stop reinstalling DirectX. Use this guide, fix the source of the problem, and enjoy Lara’s adventure as it was meant to be played: without interruption.

Have a unique variation of this error? Check the official Steam community hub or Crystal Dynamics support page for patch-specific hotfixes.

If you are a fan of Lara Croft’s gritty Siberian adventure, Rise of the Tomb Raider , few things are as frustrating as settling in for a gaming session only to be greeted by a cryptic error message. Among the most notorious is the “BigFile000” error .

This error typically manifests as a pop-up stating: “Failed to open BIGFILE.000” or “Could not find BigFile.000.” It brings your game to a screeching halt—often during startup or when loading a new area.