Here is the definitive guide to hard resetting your Itel A48 TOP using two different methods. This is the easiest method. Use this if your phone is still responsive and you remember your screen lock password, pattern, or PIN.

You will see a warning listing all the data that will be removed (your Google account, system settings, apps, music, photos, etc.).

When software troubleshooting fails, a (also known as a factory reset or master reset) is the ultimate solution. This process completely wipes all data from your device and restores it to the condition it was in when you first unboxed it.